Thank you for buying Pres Les.
Our products will give you many years of pleasure, comfort and satisfaction.

We take pride in our high standard of quality and workmanship and every effort has been made to ensure that our beautiful products meet your high expectations.

Our products carry the following guarantees:

If during the guarantee period, any Pres Les product becomes unfit for further use through normal wear and tear, excluding normal fading, provided the washing and care instructions have been followed, the damaged article will be:

A) Replaced free of charge.

OR

B) If the product is no longer available, it will be replaced with a product of equivalent value.

OR

C) An equivalent credit will be passed on purchase of any other Pres Les product.

2 years
Pres Les Induction Cooker

3 years
Curtaining Mattress Protectors Pillows Towels

5 years
Pres Les Percale products
Printed Satin products
Taffeta products
Jacquard products
Chambray products
Diamond Deluxe products
Easy-care Suede products
Quilted Bedspreads and Comforters
Tablecloths
Fine Porcelain and Bone China
Cutlery with gold trim

10 years
Satin products (excluding quilted products)
Cutlery Pres Les Professional Cookware

If during the guarantee period the fabric of any Pres Les product becomes unfit for further use through normal wear and tear:

A) The damaged product will be replaced free of charge

B) If the product is no longer available, it will be replaced with an article of equivalent or greater value

C) Or an equivalent credit will be passed to purchase any Pres Les product

These guarantees apply provided the care instructions on the label are followed. By following these washing instructions carefully, you can ensure many years of pleasure from these superior Pres Les products.

These guarantees do not cover pilling, damage caused by snagging, heat or any form of chemical, mechanical or other accidental damage.